Free Cancellation Letter TemplateCancel a service, subscription or membership, or end a business contract. Answer a few questions and the letter is written for you; edit it, print it, save it as a PDF or copy it into an email. Nothing you type is uploaded.

What is a cancellation letter?

A cancellation letter tells a company, a landlord or a service provider in writing that you are ending a subscription, membership or contract. It names the account, says what you are cancelling and from which date, and asks for written confirmation. Send it in a way you can prove, and keep a copy.

How to write a cancellation letter in 3 steps

1. 1

   Say what you are cancelling

   A service or subscription, a membership, or a business contract. Add the company, your account number and when it should end.

2. 2

   Choose what to ask for

   No more charges or renewals, a refund of anything paid in advance, how to return equipment, and a written confirmation. The letter is written from your answers.

3. 3

   Sign it and send it the way the contract says

   Print it, save it as a PDF or copy it into an email, and keep a copy with proof of when you sent it.

What to put in a cancellation letter

• Your name, address and how to reach you
• The company’s name and the address it gives for cancellations
• Your account, membership or contract number
• What you are cancelling, and the date it should end
• The part of the contract you rely on, if there is one (for example the notice clause)
• What you want: no more charges, a refund, how to return equipment, written confirmation
• The date of the letter and your signature

Notice, timing and proof

Read the contract first. Many say how much notice to give (30 days is common), how to give it (in writing, by post, by email, through your account) and whether there is a fee for ending early. A letter sent the wrong way may not count.

Send it so you can prove when it arrived: certified or registered mail with a receipt, recorded or special delivery, or an email that the company answers. Write how you sent it under your name, and keep a copy of the letter and the receipt.

Keep watching your card or bank statements after the end date. If you are still charged, write again with a copy of this letter, and ask your bank or card issuer what they can do.

Tips

• Use the exact account or contract number on your bill, so the right account is closed.
• Ask for the end date, any final amount and the return of equipment in writing.
• A cancellation does not need a reason. Give one only if it helps, for example a move or a price rise you do not accept.
• For a business contract, check who must sign the notice and where it must be sent: often a set address or a named person in the contract.
• Phone cancellations are easy to dispute later; follow up any call with a letter or email.

General information, not legal advice. What notice you must give, and any fee for ending early, depend on your contract and the law where you live.